Our lines are open Monday to Friday 8pm to Midnight and Saturday/Sunday 4pm until Midnight.
If our lines are closed, you can always call 999 or 111 or visit the following links:
Every conversation has the power to change a life.
That’s why we’re proud to offer OPEN Conversations — our free mental health training course designed to help you recognise the signs, respond with confidence, and support someone in crisis.
A recent SOS survey shows that 46% of 18–24-year-olds have been personally affected by suicide or know someone who has. (source) Across the UK, nearly one in three adults report a similar experience. This highlights the urgent need for action and open conversations before crisis points are reached.
Suicide is not just a statistic — it’s personal. Each number represents a person, a family, a community. By learning the skills to notice, engage, and connect, you can make a real difference.
OPEN Conversations is a free, self-paced mental health course designed to equip anyone, friends, family, colleagues, or community leaders, to support those who may be struggling. You don’t need to be a mental health professional.
You will learn to:
Observe – Notice subtle changes in someone’s mood, actions, or presentation
Pause – Take a moment to think ACE: Assumptions, Capacity, Environment
Engage – Start the conversation with empathy, not perfection
Navigate – Guide someone to the right support without taking over
It’s not about being an expert, it’s about being present.
This training isn’t just a course — it’s part of a broader cultural shift. Nearly half of young adults are impacted by suicide, yet conversations often stop short. OPEN Conversations equips people with practical skills, giving them the confidence to intervene early and compassionately.
By taking this course, you become part of a movement to:
Break the silence around suicide
Promote empathy and connection before crisis points
Support others safely while respecting boundaries
Friends and family of all ages
Colleagues and workplace teams
Teachers, youth workers, and community leaders
Anyone wanting to prevent suicide and build a safer, more connected community
Course duration: Approximately 1 hour — complete it anytime, anywhere and at your own pace.
46% of 18–24-year-olds affected by suicide
Nearly 30% of adults across the UK impacted
Regional variation shows higher impacts in Northern Ireland (39%) and Greater London (34%)
These findings demonstrate that suicide affects communities everywhere, reinforcing the need for early intervention and widespread awareness.
The course is free, self-paced, and available online. In just one hour, you’ll gain the tools to notice signs, engage in supportive conversations, and navigate someone to help.
Start today and be part of a national movement to prevent suicide before crisis occurs.
OPEN Conversations is free but a donation is greatly appreciated from those that are willing, and can afford it.
Every £1.50 helps us break 1 minute of silence, and continue to provide our Freephone Helpline service to those in need.
Whether you’re a friend, colleague, teacher, or passer by, you can make a difference!
Join our ever-growing community of mental health champions and drive impact.
By taking this course, you are helping change the culture around mental health. Together, we can prevent crises, save lives, and create a world where everyone has someone to talk to.
