This practical guide from SOS Silence of Suicide helps you identify warning signs, understand potential triggers, and take compassionate, safe and effective action.
You’ll also learn how to protect your own emotional wellbeing in the process.
You do not need to have all the answers. What matters most is your willingness to listen, stay present, and guide them towards the right help.
Not everyone who is suicidal will show obvious warning signs. But common indicators include:
Withdrawing from friends, family or daily activities
Sudden changes in mood: becoming unusually quiet, tearful or overly energetic
Talking about feeling hopeless, trapped or like a burden
Increased reckless behaviour (substance misuse, self-neglect)
Giving away personal belongings
Talking, writing or joking about death or suicide
If you notice any of these signs, reach out.
A simple, open conversation can be the first step in preventing a crisis.
Suicidal thoughts may be linked to specific triggers, such as:
Relationship breakdowns
Work or financial stress
Bereavement or trauma
Mental health conditions
Chronic illness or pain
Social isolation
Bullying or discrimination
You do not need to diagnose the cause; your role is to notice when someone is struggling and offer safe, non-judgemental support.
Call 999 immediately
If safe, take them to A&E
If you cannot stay with them, ask emergency services for a welfare check
Encourage them to call their GP for an urgent appointment
Help them reach out to their mental health care team (if they have one)
Explore crisis helplines like SOS Freephone (0808 115 1505)
Create a basic safety plan together (who to call, what helps calm them, warning signs, safe contacts)
Ask clearly and calmly: “Are you thinking about suicide?”
Listen with patience and without judgement.
Use compassionate language:
“I’m here for you.”
“You’re not alone.”
“Thank you for telling me.”
Avoid the topic or hope it will pass
Argue, lecture, or minimise their feelings
Act shocked or dismissive
Promise to keep suicidal thoughts a secret
You can gently encourage them to talk by asking:
“What thoughts have been on your mind?”
“How long have you been feeling this way?”
“Is there anything that feels particularly difficult right now?”
Avoid asking “Why?”- it can sound accusatory.
Allow pauses. Silence can be comforting and gives space to breathe.
Supporting someone through suicidal thoughts can be emotionally heavy. You may feel fear, sadness, frustration or helplessness. These feelings are valid.
To stay strong:
Talk to someone you trust about what you’re experiencing
Take breaks when you need to
Set healthy boundaries
Seek support for yourself; you do not need to carry this alone
Keep your own wellbeing and mental health protected
You can best help someone else when you feel grounded and supported too.
If you want to feel more confident supporting someone in distress, the SOS OPEN Conversations Course provides simple, practical tools to help you speak safely and effectively about mental health and suicide.
It’s free, self-paced, and open to everyone. All you need to bring are: care, compassion and curiosity